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Please ensure to purchase the <a href="https://skumawater.com/collections/accessories/products/sk-ma-maintenance-kit" rel="noopener noreferrer" target="_blank">Sk&#xFC;ma Maintenance Kit&#xA0;</a> which enables you to easily descale and sterilise all internal components of your unit.What&apos;s included:<ul><li style="font-size: 16px;">Included: 1 Empty Super Filter, 1 Maintenance Infusion, 3 Descaling pouches (use 1 pouch for regular maintenance and all 3 pouches for unclogging waste tank)</li><li style="font-size: 16px;">Strongly recommended to use every 5 weeks to ensure optimal performance</li></ul>You will only need to purchase the <a href="https://skumawater.com/collections/accessories/products/skuma-maintenance-kit-pouch-only">Maintenance Kit (refills only)</a> for ongoing maintenance.&#xA0; Please follow the instructions in the video below for maintaining your unit: <iframe width="100%" src="https://www.youtube.com/embed/SjQOMUm0k_c??si=qktUjPIvp27UJEF6&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe>

Please ensure to purchase the Sküma Maintenance Kit  which enables you to easily descale and sterilise all internal components of your unit. What's included:. You will only need to purchase the Maintenance Kit (refills only) for ongoing maintenance.

How do I maintain my Sküma unit?

Where can I find the User Manual?

What's the warranty on the Sküma unit?

Do you offer free shipping?

My order was marked delivered but it’s not here.

Can I use Sküma without Infusion?

How do I manage my Infusion subscription?

How do I skip an Infusion subscription shipment?

How do I modify my Infusion variants on my subscription?

What is your cancellation policy?

How do I cancel my order?

What do I do if my item(s) arrives damaged?

What do I do if something is missing from my order?

How long does delivery take?

How do I track my order?

How do I make a return?

When will I get my refund?

Do you offer exchanges?

The hot water function is not hot enough? How do I calibrate it?

How do I refill my Infusion using pouches?

My Sküma is leaking - what do I do?

Why is my Sküma is not producing waste water?

How do I maintain my Sküma unit?Updated 2 months ago