What do I do if something is missing from my order?Updated 10 months ago

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email [email protected] for further assistance.

Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.

Note: The drip tray and the Infusion mineral caps are inserted inside the foam located at the back of the device's package.