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<p>By default, MY<span style=" text-decoration: none;" id="isPasted">&#x2122;</span> Station comes with 12-month warranty included. Before adding the Skuma to your cart, you have the option to upgrade and extend your warranty for 24-months for an additional GBP 60.</p>

By default, MY™ Station comes with 12-month warranty included. Before adding the Skuma to your cart, you have the option to upgrade and extend your warranty for 24-months for an additional GBP 60.

What's the warranty on the Sküma unit?

Product Information

Where can I find the User Manual?

Why is the MY™ Station different from any other filter out there?

What is the size of MY™ Station?

Does the MY™ Station require installation?

You claim free from microplastic but the MY™ Station is made in plastic?

Does the MY™ Station dispense hot and cold water?

How long does each filter last?

How do I know when I need to replace the filter?

What’s the maintenance like?

Can I use MY™ Station without Bases?

How do I manage my subscriptions?

Order Management

When will I get my refund?

Do you offer exchanges?

What is your cancellation policy?

How do I cancel my order?

How do I make a return?

Returns & Refunds

Do you offer free shipping?

My order was marked delivered but it’s not here.

Shipping & Delivery

How do I skip an Infusion subscription shipment?

How do I modify my Infusion variants on my subscription?

What do I do if my item(s) arrives damaged?

What do I do if something is missing from my order?

How long does delivery take?

How do I track my order?

How do I maintain my Sküma unit?

The hot water function is not hot enough? How do I calibrate it?

How do I refill my Infusion using pouches?

My Sküma is leaking - what do I do?

Why is my Sküma is not producing waste water?

What's the warranty on the Sküma unit?Updated a month ago