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<p>The user manual can be found <a href="https://cdn.shopify.com/s/files/1/0659/4750/0776/files/User_Manual_Updated25072025.pdf?v=1753431673" target="_blank" rel="noopener noreferrer"></a><a href="https://cdn.shopify.com/s/files/1/0659/4750/0776/files/Manual_2025_V5.pdf?v=1732290043" target="_blank" rel="noopener noreferrer">here</a> or downloaded below:</p><p><br></p><div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div><i class="material-icons">attach_file</i> <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/VvEzB7Nj4q97beky/hc/z8QbV2PDAm2ogePy/2025072508-fcbf1f38-8c81-4bb3-9bca-55c34999639c-user_manual_updated25072025.pdf" target="_blank" rel="noopener noreferrer">User_Manual_Updated25072025.pdf</a> <span class="gorgias-file-attachment__span-size">4.1MB</span></div><i class="material-icons gorgias-file-attachment__close-icon">close</i></div><p><br></p>

The user manual can be found here or downloaded below:.

Where can I find the User Manual?

Product Information

Why is the MY™ Station different from any other filter out there?

What is the size of MY™ Station?

Does the MY™ Station require installation?

You claim free from microplastic but the MY™ Station is made in plastic?

Does the MY™ Station dispense hot and cold water?

How long does each filter last?

How do I know when I need to replace the filter?

What’s the maintenance like?

What's the warranty on the Sküma unit?

Can I use MY™ Station without Bases?

How do I manage my subscriptions?

Order Management

When will I get my refund?

Do you offer exchanges?

What is your cancellation policy?

How do I cancel my order?

How do I make a return?

Returns & Refunds

Do you offer free shipping?

My order was marked delivered but it’s not here.

Shipping & Delivery

How do I skip an Infusion subscription shipment?

How do I modify my Infusion variants on my subscription?

What do I do if my item(s) arrives damaged?

What do I do if something is missing from my order?

How long does delivery take?

How do I track my order?

How do I maintain my Sküma unit?

The hot water function is not hot enough? How do I calibrate it?

How do I refill my Infusion using pouches?

My Sküma is leaking - what do I do?

Why is my Sküma is not producing waste water?

Where can I find the User Manual?Updated 2 months ago