If you require additional support, please do not hesitate to e-mail us at info@skumawater.com

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<p><span style=" text-decoration: none;" id="isPasted">Sk&#xFC;ma is designed with durability and health in mind, made from a blend of stainless steel, BPA-free polycarbonate, and housed in a high-impact ABS casing for long-lasting performance. While there are plastic components, these are only in contact with water before it passes through our advanced reverse osmosis membrane. This membrane effectively removes any microplastics, ensuring you enjoy truly plastic-free hydration.</span></p>

Sküma is designed with durability and health in mind, made from a blend of stainless steel, BPA-free polycarbonate, and housed in a high-impact ABS casing for long-lasting performance. While there are plastic components, these are only in contact wit

You claim free from microplastic but the MY™ Station is made in plastic?

Product Information

Where can I find the User Manual?

Why is the MY™ Station different from any other filter out there?

What is the size of MY™ Station?

Does the MY™ Station require installation?

Does the MY™ Station dispense hot and cold water?

How long does each filter last?

How do I know when I need to replace the filter?

What’s the maintenance like?

What's the warranty on the Sküma unit?

Can I use MY™ Station without Bases?

How do I manage my Infusion subscription?

Order Management

When will I get my refund?

Do you offer exchanges?

What is your cancellation policy?

How do I cancel my order?

How do I make a return?

Returns & Refunds

Do you offer free shipping?

My order was marked delivered but it’s not here.

Shipping & Delivery

How do I skip an Infusion subscription shipment?

How do I modify my Infusion variants on my subscription?

What do I do if my item(s) arrives damaged?

What do I do if something is missing from my order?

How long does delivery take?

How do I track my order?

How do I maintain my Sküma unit?

The hot water function is not hot enough? How do I calibrate it?

How do I refill my Infusion using pouches?

My Sküma is leaking - what do I do?

Why is my Sküma is not producing waste water?

You claim free from microplastic but the MY™ Station is made in plastic?Updated 7 days ago